Privacy Policy (Effective Date: 15.6.2026)
1. Overview
Krafton Inc. ("Company", “we”, “our”, or “us”) processes your (“you”, or “user(s)”) personal information in the course of providing all services ("Service(s)"), including but not limited to websites and applications. We comply with applicable laws and regulations in the countries and regions where it conducts business, and establish and disclose the following Privacy Policy ("Policy") in order to protect users' personal information promptly and smoothly deal with the complaints related thereto.
1) Scope of the Privacy Policy
We provide and operate various Services, and each Service may have a separate privacy policy.
This Policy applies to the video game "Sports Code Plus” ("Service(s)”), and explains your rights regarding the processing of personal information, as well as how to communicate with us. This does not apply to personal information processed on other companies’ websites or applications linked to the Service.
2. What Information Do We Collect
We will collect and use the following categories that may directly or indirectly provide or operate our Services.
We may use non-personal information, including data generated during the user's Service usage history (e.g. service information, account activation status, access record, IP address, anti-cheat record, campaign participation history, payout details, language, country, etc.), for purposes such as analyzing the Service usage environment, improving the Service, and to improve the quality of the Service. And when you participate in social features (such as text or voice chatting), the information that you disclose is public information. We may store and access it, and it may be processed or used by other users without notice.
1) Personal information that you provide directly
- Name, profile image, etc. to provide or operate Services
- Name, Email address and inquiry details when using customer support Services
2) Personal information we collect automatically
- User identifier
- Consent history (i.e., legal document such as Terms of Service, Privacy Policy, etc.) (such as user identifier, type and version of legal document, consent date and time)
- Device information (such as OS version, browser type, language setting, MAC address, device ID, advertisement ID (ADID, IDFA), etc.)
3) Personal information we collect from other sources
In accordance with the Services Terms of Service, the use of social platform account is required to use this Service.
If you link your social platform account while signing up and using for Services, we will use your social platform information (such as platform ID, platform name, profile image, etc.) that is publicly available on the Internet.
3. How We Use Your Information
We process your personal information for the following purposes.
- To identify users and confirm their intent to use the Service
- To analyze the Service usage environment and improve usage experience
- To improve the quality of the Service and develop new services
- To manage inquiries and requests
- To support Service failures and stability
- To prevent illegal or unauthorized use
- To secure and protect your account
- To restrict violations of laws and our Terms of Service
- To notify promotions, such as campaigns, play tests, pre-registrations, updates, and event participation for all services provided by us
- To provide and manage promotions(i.e. to contact and identify the winner, giveaway, or tax)
- To analyze and statistics(such as leaderboard, etc.) on Service usage patterns and trends
We will notify you of relevant matters and obtain your consent in order to legally process your personal information, but if permitted by applicable laws and regulations in the country or region where we operate its business, your personal information will be processed based on one of the following legal grounds.
- When necessary to perform a contract with a user or take measures at the user's request during the process of concluding a contract
- When there are special regulations in the law, or it is inevitable to comply with legal obligations
- When it is deemed necessary for the significant interests of the user or a third party
- When it is necessary to investigate and take measures to prevent fraudulent registration and use, security, privacy, and restrict violations of laws and our Terms of Service
- When personal information processing is necessary to pursue legitimate interests of us or a third party within the scope that does not infringe on your privacy rights, interests, and freedom
- When it is necessary to achieve our legitimate interests of us manifestly superior to the rights of the user. In such cases, processing shall be allowed only to the extent that the processing is substantially related to our legitimate interests and does not go beyond a reasonable scope.
4. How We Share Your Information
We use personal information within the scope notified in "3. How We Use Your Information". In principle, we do not use or share any personal information beyond the scope without your prior consent. However, exceptions are made in the following cases.
1) When there is an obligation to share personal information in accordance with relevant laws and regulations
- We may provide personal information in accordance with lawful procedures, such as when an administrative agency or investigative agency requests the provision of personal information in accordance with relevant laws and regulations, in the form of a warrant or a written document stamped with the seal of the head of the agency.
2) When outsourcing certain tasks to third parties
- We may provide and operate tasks such as cloud computing services, customer support services to third parties for service operation, etc. We have stipulated matters for the safe management of personal information for the relevant trustee, and some of the outsourcing tasks are processed overseas.
3) Other
- We may share your personal information where such disclosure is essential to comply with a legal obligation or a lawful data access request, pursuant to a merger, acquisition, reorganization, bankruptcy, or other similar event, with our subsidiary companies for the purposes described in this Policy, or where you have otherwise provided your consent or at your request.
- Game data generated in the course of a user’s use of the Service (such as nicknames, gameplay records, match history, wins/losses, and play time, etc.) may be collected, and used for purposes such as service operation, quality improvement, enhancement of the user experience, and community engagement. Some game data may, due to the nature of the Service, be visible to other users or made accessible through official APIs or third-party services, including partner or community-based services that provide game statistics or match history. We may use or provide such game data in the manner described above without providing additional notice, to the extent permitted under applicable laws and regulations.
5. Cookies and Related Technologies
We use cookies and other technologies to recognize your browser or device, learn more about your interests, and provide you with essential features and services, and for additional purposes. Approved third parties may also set up cookies and related technologies when you use our Games and Services. We or third parties may use cookies and similar technologies, or collect data about your machine or device, for fraud prevention, security, and authentication purposes.
We use analysis services on this app to allow us to record information to constantly improve our offering.
The App uses third-party analytics services to understand app usage and improve performance. We use Adjust as an analytics service provider to collect and analyze usage-related information for measurement and reporting purposes. Adjust may collect certain personal data in accordance with its privacy practices. For more information on Adjust's data processing practices and available opt-out options, please visit Adjust’s Privacy Policy:https://www.adjust.com/terms/privacy-policy/
6. International Transfer of Personal Information
We provide and operate the Services globally, so we may transfer your data directly to other regions than where you are located. When your personal information is transferred, stored, or processed overseas, we take reasonable measures to protect the privacy of your personal information, including, where appropriate, entering confidentiality and standard contractual provisions with suppliers. The transfer of personal information overseas is essential for the operation and provision of Services. If refused, the Services cannot be provided.
7. Retaining and Deleting Personal Information
In principle, personal information is destroyed or stored separately when the purpose of collecting and using personal information is achieved. Examples of achieving the purpose of collecting and using personal information are as follows:
- When the user requests deletion of their personal information
- When we terminate the provision of services
- When the processing of the inquiries or complaints is completed
- When the necessary procedures for providing promotions (such as distribution of event prizes, tax payment processing, etc.) are completed
When personal information is stored in physical form, we will shred or incinerate the forms, or if it is stored electronically, we will delete it using technical measures in a way that the information cannot be copied. However, we may retain your personal information even after you withdraw your account or we have ceased providing Services to you, if it is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or other agreements we may have with you.
8. Our Policy Concerning Minors
This Service is intended solely for individuals aged 18 years or older. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that a minor has provided us with personal information, we will take appropriate steps to delete such information in accordance with applicable laws.
If you are a parent or legal guardian and believe that your child has provided us with personal information, you may contact us to request deletion.
9. Links and Third-Party services
If you click on a link to a third-party website, including but not limited to advertisements, you will leave our website and go to the website you selected. Since we cannot control the activities of third parties, we can’t guarantee that they will adhere to the same privacy and security practices as we do. If you visit a third-party website linked to the Service, please check out their Privacy Policies of the site before providing personal information.
10. Security of Your Information
We establish and apply the following optimal management, technical, and physical protection measures to prevent the loss, theft, leakage, forgery, alteration, or damage of personal information.
1) Managerial Protection Measures
- Establishment and implementation of internal management plans, regular employee training, supervision of security compliance with contracted companies, etc.
- Operation of information security and privacy management systems certified under ISO/IEC 27001 (Information Security Management System), ISO/IEC 27701 (Privacy Information Management System)
2) Technical Protection Measures
- Management of access to personal information processing systems, installation and operation of access control systems, encryption of personal information, installation and operation of security programs, etc.
3) Physical Protection Measures
- Access control of server rooms, data storage rooms, etc.
4) Implementation of and compliance with the Policy
- We check the implementation of the Policy and the compliance of the controller, and if any problem is found, we immediately correct and rectify.
- However, we are not responsible for any problems caused by the leakage of personal information, such as passwords due to your own negligence or problems on the internet.
11. Your Privacy Rights
You may exercise the following rights at any point in time in connection with your personal information. To exercise such rights, please email us at privacy@krafton.com or visit our support page to request your rights. Please note that at least your email address will be required to submit a request, and additional information may be required so we can verify you. If you exercise your rights via email, you must specify the right(s) you wish to exercise. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. However, we may decline process requests which are not otherwise required by applicable law.
1) Right to Know & Right to Access
You have the right to request the following information from us up to two times within a 12-month period, you can go to “Settings” to view your personal information and request access to your personal information at any time, or you can request us by email.
a. the categories of personal information that we have collected from you over the past 12 months or since launching this Service, and the specific pieces of personal information we have collected from you;
b. the categories of sources from which personal information was collected;
c. the business or commercial purposes for which personal information is collected;
d. the categories of personal information that we have disclosed for a business purpose or sold during the past 12 months or since launching this Service, and
e. (if applicable) the categories of third parties to whom the information was disclosed or sold.
2) Right to Delete
You have the right to request that the personal information collected from you be deleted. However, we collect minimum personal information from you to provide you a Service. If you ask us to delete required items, you may no longer be able to access or use our Services. To submit your request, please email us privacy@krafton.com or visit our support page. Some personal information may be exempt from such requests under law. We may still retain your personal information to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Policy or other agreements we may have with you.
3) Right to Correct
You have the right to correct your personal information. You can edit your personal information via the “Setting” menu or email to privacy@krafton.com.
4) Right to Non-Discrimination
You have the right not to be discriminated against for exercising these privacy rights. We will not deny or offer you different items or services when you request your privacy rights.
12. Amendments
We always post the latest privacy policy through "Privacy Policy" at the bottom of the website. We can change the Policy, and if there is a significant change, we will notify you in a way that is easy to understand. If the user does not agree with the changes and does not wish to use the Services anymore, you may withdraw your account. If you continue to use the Services after the changes are notified or posted on the Services, it will be considered consent to the changed policy. In addition, we will separately request your consent if required by relevant laws.
You can view the previous privacy policy through the "Effective Date" at the top of this page.
13. Contact Us
If you have any questions about this policy or our processing of your personal information, please contact us at your convenience. We endeavor to fully answer your request in good faith.
- Name of Chief Privacy Officer: Sukbum Hong
- Affiliation: Security Dept.
- Email: privacy@krafton.com
- Address: Yeoksam Center Field 231, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea